Box Office Collection Posted on Jun 22, 2011 | By London Theatre Direct Most theatres or venues that sell tickets offer "Box Office Collection", which means you can collect your purchased tickets in person at the venue box office rather than have them mailed out to you.In the United States, Box Office Collection is often known as “Will Call” in the trade, it is known as “COBO” which stands for Care Of Box Office or “BOCS” for Box Office Collections.Typically box office collection is offered when delivery is not possible because the time between making a booking and the performance date is short. Overseas visitors tend to choose Box Office Collection for their tickets as either an international delivery choice is not offered or for ease of collection.Normally, tickets can only be collected from a London theatre on the day of the chosen performance. Box Office opening hours do vary, but generally, tickets are only available for collection from an hour or so before the start time of any performance. Generally, as a rule, it’s better to collect tickets anywhere between two hours an half an hour before the show starts.In order to pick up your tickets, you must normally present your original confirmation number or confirmation e-mail confirming the booking. Remember that different ticket agencies use different order numbers, so always take your print out of your booking with you. And only ever book from an official agent and member of the Society Of Ticket Agents and Retailers. You may also be asked to provide additional identification such as valid photo ID, driving licence or passport and sometimes the credit card that was used to make the booking.The box office will not normally release tickets if the name on the ID and credit card does not match the name used to make the booking. You must have the original booking confirmation with you. Never buy tickets from street sellers (ticket touts or scalpers) as there is no guarantee the tickets are genuine – no matter how hot the show is!In short, box office collection is a convenient way to collect your theatre tickets, avoiding any fuss about tickets getting lost in the post, stolen or misplaced. Features
Everything You Need to Know About Oh, Mary!: Story, Cast, Broadway Reviews & London Performances Posted on Oct 3, 2025 | By Hay Brunsdon | share What Is Oh, Mary! About? Broadway’s smash-hit comedy Oh, Mary! is a dark, outrageous new play from writer-pe... Read more News Features Casting New Shows + Transfers
Who Is Playing Dorothy in Wicked Part 2? What Rumours Say Posted on Oct 2, 2025 | By Sian McBride | share Yes, Dorothy Gale will appear in Wicked Part 2 (officially titled Wicked: For Good), but we still don’t know wh... Read more News Features Celebrities Casting New Shows + Transfers
Cynthia Erivo’s Acting Career: From Humble Beginnings to Stage & Screen Star Posted on Oct 2, 2025 | By Hay Brunsdon | share Early Life and Training Born in Stockwell, South London in 1987 to Nigerian parents, Cynthia Erivo grew up surroun... Read more News Features Celebrities